Return & Refund Policy

At Usly, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Products that have been used, damaged, or altered by the customer.

• Personal care and hygiene products.

• Clearance or sale items (unless received damaged or defective).

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed within 7–14 business days through the original payment method used for the purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We may request photos of the item to process your claim.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: Dropshipinguae@gmail.com